Professional Summary
Versatile and dependable professional with a diverse background in customer service, technical operations, and specialized logistics. Proven track record of handling complex customer needs, managing detailed documentation, and maintaining high standards of accuracy in fast-paced environments. Transitioning into remote operations with a strong foundation in computer information systems and data analytics principles.
Core Skills
Technical: Computer Information Systems, Data Analytics (Foundational), Automotive Systems (Batteries, Cooling, Tires), Propane Handling & Safety.
Communication: Conflict Resolution, Customer Solutions, Professional Photography, Retail Correspondence.
Operational: Inventory Management, Order Fulfillment, Document Processing, Layaway Management.
Professional Experience
Customer Service Representative | U-Haul
Managed high-volume customer inquiries regarding equipment rentals and logistics.
Successfully completed Propane Certification to safely manage and dispense fuel.
Maintained detailed digital records and processed payments accurately.
Layaway Representative | Walmart
Organized and tracked inventory for long-term customer holds.
Provided front-end support and resolved billing discrepancies with a focus on customer retention.
Order Puller | Tool Warehouse
Streamlined warehouse operations by accurately pulling and preparing tool orders for shipment.
Demonstrated strong organizational skills and attention to detail in a high-intensity environment.
Waitress | Waffle House / Italian Delight Pizza
Delivered efficient, friendly service in high-traffic food service settings.
Multitasked under pressure while maintaining order accuracy and customer satisfaction.
Photographer | Picture Me Portrait Studio
Directed portrait sessions and utilized technical equipment to produce high-quality imagery.
Balanced creative output with administrative tasks and sales goals.
Education & Certifications
Automotive Certifications: Batteries, Cooling Systems, and Tires.
Computer Information Systems: Coursework at TC3 (2022).
Psychology: Coursework at Excelsior University (2023).
Google Data Analytics: Professional Development via Merit America.
Cosmetology: Coursework at Another Level Barber and Cosmetology School (2019-2020).
Principals only. Recruiters, please don't contact this poster.